The Theater at Innovation Square Accessibility

The Theater At Innovation Square

The Theater At Innovation Square is Rochester’s center for Performing Arts and Community Engagement, conveniently located between Geva Theatre and the Eastman School of Music, just two blocks from the Strong Museum of Play. With just over 700 luxurious seats, the proscenium stage is the perfect space for mid-size shows spanning all forms of entertainment- from spoken word to full theatrical productions. The Theater features all new state-of-the-art sound and lights as well as a full video streaming service. The Theater is accessible from street level, and parking is available directly below at the underground Innovation Parking Garage.


131 Chestnut Street Rochester, NY 14604


Natalie Fuller

Accessible Approach/Entrance

  • Venue is at ground level so no ramps present
  • Route of travel not requiring use of stairs and is at least 36” wide
  • Stability of route of travel (slip resistant)
  • Objects can be detected by person with visual disability using a cane

Parking and Drop-Off Areas

  • On-street parking on Chestnut Street
  • Drop off with accessible path for paratransit users on Broad Street
  • Innovation Parking Garage directly below Theater with elevator access directly to the auditorium.
  • Alternate garage parking available at Midtown Garage (110 S. Clinton Avenue; phone: 585-295-9500 with questions)


  • Main entrance accessible
  • Entrance doors have at least 32” of clear opening
  • At least 18” of clear wall on the pull side of door, next to handle
  • Threshold edge accessible (1/4” or less)
  • Door handle not operable with a closed fist; assistance needed to open door (not automatic)

Rooms and Spaces

  • Aisles and pathways to materials and services at least 36” wide
  • 5’ circle or T-shaped space for turning a wheelchair completely
  • Obstacles are cane-detectable in circulation paths through public areas
  • Balcony level only reachable via stairs

Seats, Tables, and Counters

  • Aisles between fixed seating at least 36” wide
  • Spaces for wheelchair seating distributed throughout
  • Companion seats alongside wheelchair seating
  • Counters for tickets and concessions accessible with a 36” wide section and free space in front of no less than 30” x 48”
  • Items easily in reach on the counter (i.e. napkins, straws, etc.)
  • Water fountain spout no higher than 36” and can be operated independently (with a closed fist) – clear space around fountain


  • Call buttons no higher than 42”
  • Car accommodates 60” diameter circle or t-turn with shut doors
  • Car controls no higher than 48” with emergency controls no higher than 35”
  • Hoist way signs at both jams with braille, raised characters and tactile
  • Visual cues on the elevator and at the vestibule indicating floor and direction of the elevator


  • Accessible restroom on the orchestra level
  • Pictograms used to identify restrooms (doesn’t include braille)
  • Doorway to restroom is at least 32” clear
  • Restroom door equipped with accessible handles
  • Adequate maneuvering space for a person using a wheelchair (6.5’)
  • 36” wide path to all fixtures
  • Stall doors operable with closed fist
  • Grab bars behind and on the side of wall nearest to the toilet
  • Toilet seat less than 19” high
  • Faucet operable with closed fist
  • Soap and paper towel dispensers not higher than 44”


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