Box Office

Your ticket in.

Where to Purchase Tickets

1. Online:

(no additional fees)

Go to our Shows page. Find a show. Click on a showtime to purchase tickets. All tickets are e-tickets. Once purchased, please check your email to get your tickets. If you haven’t received them or have questions, email


Your ticket will be displayed on the screen after purchase AND emailed to you. If you’re purchasing the ticket prior to the show, hang on to it.  If immediately prior, single click the link and enjoy!

If this is an on-demand show, you may watch any time starting September 14 through October 9. (Tickets must be purchased by September 25.)

If this is a live stream show, you must click on the link at the performance time specified.  The show is live, similar to an in-person experience.

More detailed information about virtual tickets can be found here

If you haven’t received your tickets or have questions, please email

2. In Person: The Fringe Box Office

(You will be required to wear a mask while making your purchase)

LOCATION: One Fringe Place (corner of Main & Gibbs Streets, Rochester, NY 14604 - across from the Eastman Theatre)


Sunday 9/12: 12pm - 4pm

Monday 9/13: 12:30pm - 5:30pm


Tuesday 9/14: 12:30pm - 10pm

Wednesday 9/15: 5pm - 10pm

Thursday 9/16: 5pm - 10pm

Friday 9/17: 5pm - 11pm

Saturday 9/18: Noon - 11pm

Sunday 9/19: Noon - 10pm

Monday 9/20 - Thursday 9/23: 5pm - 10pm

Friday 9/24: 5pm - 11pm

Saturday 9/25: Noon - 11pm

3. In Person: All Venues

Tickets may be purchased at the door, if still available, starting one hour prior to performance. All venues accept cash, debit, and credit cards.

By Phone: 585-957-9837

(additional admin fees apply)

Phones will operate as a voicemail-only for questions and sales. Leave your name and contact information, and you can expect a call back from the box office within one business day.

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