Privacy Policy

Rochester Fringe Festival, Inc.
Mobile App by Aloompa

The Rochester Fringe Festival app is designed to help you explore, learn about, and purchase tickets for events happening during the Rochester Fringe Festival. This Privacy Policy explains what personal information we may collect through the app and how we use it.

1. What We Collect and Why

When you use the app, we may collect:

Contact information (like your name and email) when you sign up or buy tickets
Payment details , handled securely by our ticketing partner
Device and usage info , like your IP address or location (with your permission), to help improve your app experience

We use this information to:

Process ticket sales
Send you festival updates or event info (if you opt in)
Improve app performance and user experience

2. Your Consent

By using the app and providing your information (e.g., to buy a ticket), you give us permission to use it for that specific purpose. We’ll always ask for your permission before using your information for marketing or personalized recommendations.

You can withdraw your consent anytime by contacting us at app@rochesterfringe.com.

3. Sharing Your Information

We do not sell your personal information.
We may share your information only with:

Trusted partners who help us run the app (like our ticketing or analytics providers)
Festival organizers, to improve your event experience
Authorities, if required by law

4. Payments

All ticket payments made through the app are processed by a secure third-party provider. Your payment details are never stored by us directly. Please refer to the provider’s own privacy policy for more info.

5. Third-Party Links and Services

Some features in the app may link to third-party websites or services. Once you leave the app, this Privacy Policy no longer applies. We recommend reviewing their policies directly.

6. Changes to This Policy

We may update this policy from time to time. If we make major changes, we’ll notify you in the app. The latest version will always be available in the app settings or menu.